Skip to main content
GET
Show

Authorizations

X-API-KEY
string
header
required

Your API key for authentication.

x-org-id
string
header
required

Org impersonation via x-org-id. Superadmins may impersonate any org; admins may impersonate their direct sub-organizations. Enter the target organization ID to act as that org.

Path Parameters

call_id
string
required

Response

Successful Response

_id
string
required
call_type
string
required
external_id
string | null

Unique conversation ID assigned by an external provider when the conversation is linked to a third-party service like Twilio

from_number
string | null
to_number
string | null
start
string<date-time> | null
end
string<date-time> | null
conversation_medium
string | null
external_recording_url
string | null
transcript
MessageModel · object[] | null
disposition_level_1
string | null
disposition_level_2
string | null
disposition_level_3
string | null
disposition_conversion
boolean | null

Whether the disposition is marked as a conversion in the campaign

disposition_contacted
boolean | null

Whether the disposition is marked as contacted in the campaign

call_summary
string | null
twilio_status
string | null
is_answer_machine
boolean | null
lead_id
string | null
lead
LeadModel · object | null
agent_id
string | null
agent_name
string | null
campaign_id
string | null
campaign_name
string | null
account_id
string | null
service_version
string | null
completed_at
string<date-time> | null
call_count
integer | null
is_dry_run
boolean | null
default:false
call_metrics
CallMetricsModel · object | null
credits_used
number | null
greeting_info
GreetingInfo · object | null
duration_in_seconds
integer | null

Call duration in seconds. For now, only for telephony. Provided by the external provider.

call_transferred_at
string<date-time> | null
transfer_reason
string | null

Reason the AI chose when transferring the call, for actions with transfer reasons configured

llm_judge_evaluations
LLMJudgeEvaluationGroup · object[] | null
deprecated

Results from the LLM Judge evaluations, grouped by configuration

ai_model
string | null

The LLM the agent ran on for this call.

custom_fields
Custom Fields · object | null
extra_data
Extra Data · object | null
pre_call_tasks
any[] | null
post_call_tasks
any[] | null