Calls
Get Call By Id
API Reference
Endpoints
- Actions
- Agents
- Call Now
- Calls
- Campaigns
- Chat
- Chat Widget
- Knowledge Base
- Dispositions
- Lead Lists
- Leads
- Mentions
- Phone Numbers
- Reports
- Roles
- Scripts
- Voices
- Webhooks
Calls
Get Call By Id
Get information about a specific call
GET
/
v1
/
calls
/
{call_id}
curl --request GET \
--url https://api.eqho.ai/v1/calls/{call_id} \
--header 'X-API-KEY: <api-key>'
{
"_id": "<string>",
"external_id": "<string>",
"from_number": "<string>",
"to_number": "<string>",
"start": "2023-11-07T05:31:56Z",
"end": "2023-11-07T05:31:56Z",
"call_type": "<string>",
"conversation_medium": "<string>",
"external_recording_url": "<string>",
"transcript": [
{
"role": "<string>",
"content": "<string>",
"timestamp": 123
}
],
"disposition_level_1": "<string>",
"disposition_level_2": "<string>",
"disposition_level_3": "<string>",
"call_summary": "<string>",
"twilio_status": "<string>",
"is_answer_machine": true,
"lead_id": "<string>",
"lead": {
"_id": "<string>",
"first_name": "<string>",
"last_name": "<string>",
"timezone": "<string>",
"email": "<string>"
},
"agent_id": "<string>",
"agent_name": "<string>",
"campaign_id": "<string>",
"campaign_name": "<string>",
"account_id": "<string>",
"service_version": "<string>",
"completed_at": "2023-11-07T05:31:56Z",
"call_count": 123,
"is_dry_run": true,
"call_metrics": {
"ttfb": {
"stt": {
"values": [
123
],
"min": 123,
"max": 123,
"median": 123
},
"ai": {
"values": [
123
],
"min": 123,
"max": 123,
"median": 123
},
"tts": {
"values": [
123
],
"min": 123,
"max": 123,
"median": 123
},
"e2e": {
"values": [
123
],
"min": 123,
"max": 123,
"median": 123
}
}
},
"credits_used": 123,
"greeting_info": {
"greeting": "<string>",
"generation_schema_details": {
"greeting_tone": "<string>",
"greeting_length": "<string>",
"medium_type_description": "<string>",
"role_context_used": true,
"greeting_examples": "<string>"
},
"ai_greeting_used": false,
"ai_generation_timed_out": true,
"ai_generation_failed": true
},
"duration_in_seconds": 123
}
Authorizations
Path Parameters
Response
200
application/json
Successful Response
The response is of type object
.
Was this page helpful?
curl --request GET \
--url https://api.eqho.ai/v1/calls/{call_id} \
--header 'X-API-KEY: <api-key>'
{
"_id": "<string>",
"external_id": "<string>",
"from_number": "<string>",
"to_number": "<string>",
"start": "2023-11-07T05:31:56Z",
"end": "2023-11-07T05:31:56Z",
"call_type": "<string>",
"conversation_medium": "<string>",
"external_recording_url": "<string>",
"transcript": [
{
"role": "<string>",
"content": "<string>",
"timestamp": 123
}
],
"disposition_level_1": "<string>",
"disposition_level_2": "<string>",
"disposition_level_3": "<string>",
"call_summary": "<string>",
"twilio_status": "<string>",
"is_answer_machine": true,
"lead_id": "<string>",
"lead": {
"_id": "<string>",
"first_name": "<string>",
"last_name": "<string>",
"timezone": "<string>",
"email": "<string>"
},
"agent_id": "<string>",
"agent_name": "<string>",
"campaign_id": "<string>",
"campaign_name": "<string>",
"account_id": "<string>",
"service_version": "<string>",
"completed_at": "2023-11-07T05:31:56Z",
"call_count": 123,
"is_dry_run": true,
"call_metrics": {
"ttfb": {
"stt": {
"values": [
123
],
"min": 123,
"max": 123,
"median": 123
},
"ai": {
"values": [
123
],
"min": 123,
"max": 123,
"median": 123
},
"tts": {
"values": [
123
],
"min": 123,
"max": 123,
"median": 123
},
"e2e": {
"values": [
123
],
"min": 123,
"max": 123,
"median": 123
}
}
},
"credits_used": 123,
"greeting_info": {
"greeting": "<string>",
"generation_schema_details": {
"greeting_tone": "<string>",
"greeting_length": "<string>",
"medium_type_description": "<string>",
"role_context_used": true,
"greeting_examples": "<string>"
},
"ai_greeting_used": false,
"ai_generation_timed_out": true,
"ai_generation_failed": true
},
"duration_in_seconds": 123
}