GET
/
v1
/
calls
/
{call_id}
Show
curl --request GET \
  --url https://api.eqho.ai/v1/calls/{call_id} \
  --header 'X-API-KEY: <api-key>'
{
  "_id": "<string>",
  "external_id": "<string>",
  "from_number": "<string>",
  "to_number": "<string>",
  "start": "2023-11-07T05:31:56Z",
  "end": "2023-11-07T05:31:56Z",
  "call_type": "<string>",
  "conversation_medium": "<string>",
  "external_recording_url": "<string>",
  "transcript": [
    {
      "role": "<string>",
      "content": "<string>",
      "timestamp": 123
    }
  ],
  "disposition_level_1": "<string>",
  "disposition_level_2": "<string>",
  "disposition_level_3": "<string>",
  "call_summary": "<string>",
  "twilio_status": "<string>",
  "is_answer_machine": true,
  "lead_id": "<string>",
  "lead": {
    "_id": "<string>",
    "first_name": "<string>",
    "last_name": "<string>",
    "timezone": "<string>",
    "email": "<string>"
  },
  "agent_id": "<string>",
  "agent_name": "<string>",
  "campaign_id": "<string>",
  "campaign_name": "<string>",
  "account_id": "<string>",
  "service_version": "<string>",
  "completed_at": "2023-11-07T05:31:56Z",
  "call_count": 123,
  "is_dry_run": true,
  "call_metrics": {
    "ttfb": {
      "stt": {
        "values": [
          123
        ],
        "min": 123,
        "max": 123,
        "median": 123
      },
      "ai": {
        "values": [
          123
        ],
        "min": 123,
        "max": 123,
        "median": 123
      },
      "tts": {
        "values": [
          123
        ],
        "min": 123,
        "max": 123,
        "median": 123
      },
      "e2e": {
        "values": [
          123
        ],
        "min": 123,
        "max": 123,
        "median": 123
      }
    }
  },
  "credits_used": 123,
  "greeting_info": {
    "greeting": "<string>",
    "generation_schema_details": {
      "greeting_tone": "<string>",
      "greeting_length": "<string>",
      "medium_type_description": "<string>",
      "role_context_used": true,
      "greeting_examples": "<string>"
    },
    "ai_greeting_used": false,
    "ai_generation_timed_out": true,
    "ai_generation_failed": true
  },
  "duration_in_seconds": 123
}

Authorizations

X-API-KEY
string
header
required

Path Parameters

call_id
string
required

Response

Successful Response

_id
string
required
call_type
string
required
external_id
string | null

Unique conversation ID assigned by an external provider when the conversation is linked to a third-party service like Twilio

from_number
string
to_number
string
start
string<date-time> | null
end
string<date-time> | null
conversation_medium
string | null
external_recording_url
string | null
transcript
MessageModel · object[] | null
disposition_level_1
string | null
disposition_level_2
string | null
disposition_level_3
string | null
call_summary
string | null
twilio_status
string | null
is_answer_machine
boolean | null
lead_id
string | null
lead
object | null
agent_id
string | null
agent_name
string | null
campaign_id
string | null
campaign_name
string | null
account_id
string | null
service_version
string | null
completed_at
string<date-time> | null
call_count
integer | null
is_dry_run
boolean | null
default:false
call_metrics
object | null
credits_used
number | null
greeting_info
object | null
duration_in_seconds
integer | null

Call duration in seconds. For now, only for telephony. Provided by the external provider.