curl --request POST \
--url https://api.eqho.ai/v1/calls/{call_id}/external-context \
--header 'Content-Type: application/json' \
--header 'X-API-KEY: <api-key>' \
--header 'x-org-id: <api-key>' \
--data '
{
"context": "Customer confirmed their pickup location: 480 W 200 S, Salt Lake City, UT"
}
'import requests
url = "https://api.eqho.ai/v1/calls/{call_id}/external-context"
payload = { "context": "Customer confirmed their pickup location: 480 W 200 S, Salt Lake City, UT" }
headers = {
"X-API-KEY": "<api-key>",
"x-org-id": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
'X-API-KEY': '<api-key>',
'x-org-id': '<api-key>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
context: 'Customer confirmed their pickup location: 480 W 200 S, Salt Lake City, UT'
})
};
fetch('https://api.eqho.ai/v1/calls/{call_id}/external-context', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.eqho.ai/v1/calls/{call_id}/external-context"
payload := strings.NewReader("{\n \"context\": \"Customer confirmed their pickup location: 480 W 200 S, Salt Lake City, UT\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("X-API-KEY", "<api-key>")
req.Header.Add("x-org-id", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}{
"detail": [
{
"loc": [
"<string>"
],
"msg": "<string>",
"type": "<string>"
}
]
}Push External Context Into Call
Push external context into one of your ongoing calls so the Agent picks it up mid-conversation. The call must belong to the account behind the API key and still be in progress; context pushed to a finished call is discarded.
curl --request POST \
--url https://api.eqho.ai/v1/calls/{call_id}/external-context \
--header 'Content-Type: application/json' \
--header 'X-API-KEY: <api-key>' \
--header 'x-org-id: <api-key>' \
--data '
{
"context": "Customer confirmed their pickup location: 480 W 200 S, Salt Lake City, UT"
}
'import requests
url = "https://api.eqho.ai/v1/calls/{call_id}/external-context"
payload = { "context": "Customer confirmed their pickup location: 480 W 200 S, Salt Lake City, UT" }
headers = {
"X-API-KEY": "<api-key>",
"x-org-id": "<api-key>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {
'X-API-KEY': '<api-key>',
'x-org-id': '<api-key>',
'Content-Type': 'application/json'
},
body: JSON.stringify({
context: 'Customer confirmed their pickup location: 480 W 200 S, Salt Lake City, UT'
})
};
fetch('https://api.eqho.ai/v1/calls/{call_id}/external-context', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.eqho.ai/v1/calls/{call_id}/external-context"
payload := strings.NewReader("{\n \"context\": \"Customer confirmed their pickup location: 480 W 200 S, Salt Lake City, UT\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("X-API-KEY", "<api-key>")
req.Header.Add("x-org-id", "<api-key>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}{
"detail": [
{
"loc": [
"<string>"
],
"msg": "<string>",
"type": "<string>"
}
]
}Authorizations
Your API key for authentication.
Org impersonation via x-org-id. Superadmins may impersonate any org; admins may impersonate their direct sub-organizations. Enter the target organization ID to act as that org.
Path Parameters
Body
Text the Agent should hear mid-conversation. It is rendered through the campaign's external_context_template ({{context}} when the campaign defines none, i.e. spoken as-is) and injected into the ongoing call.
1 - 4000"Customer confirmed their pickup location: 480 W 200 S, Salt Lake City, UT"
Response
Successful Response
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